Factory Reconditioned Porter-Cable T550-WR 5,500 Watt Generator with 10 HP Engine
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Product Details
Manufacturer: Porter-CableBrand: Porter-Cable
Edition: Lawn & Patio
Model: T550-WR
Publisher: Porter-Cable
Studio: Porter-Cable
Music Label: Porter-Cable
Product features:
- .
- Stormtec 1545-10 Stormbag Hi-Tech Sandbag Alternative-10 Pack
- Stormtec 1545-50 Stormbag Hi-Tech Sandbag Alternative-50 Pack
Tools and Hardware Reviews of Factory Reconditioned Porter-Cable T550-WR 5,500 Watt Generator with 10 HP Engine
Customer Review: Would Not Honor Warranty
Summary: 1 Stars
I used it three times and it would not start. You have to call Tecumseh for the warranty. I was told to take it into an authorized Tecumseh service center. I did and it was the carburator. The service center said they were not sure if Tecumseh would pay for the repair even though it was still under warranty. What??/ The service center called Tecumseh several times and they said they'd talk to someone and get back to them. They never did. I called and talked to their customer service people twice. No toll free number either. They had to get repair ok'd by a service manager. They never called. I called the service manager and of course had to leave a message. I left five of them over a three week period. He never called back. They never called the service center back either. If they had any intention of honoring their warranty, they'd have called back. So I ended up paying for [an expensive] dollar repair. The service center soaked that carb in cleaner overnight and it still wouldn't work. So they assumed it was a defective carburator. When it does run, it performs very well. But this motor is the loudest of any portable generator I have ever heard. I'm glad I don't have any close neighbors.
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